Abuse of vulnerable adults is a concern, as is the inability of some to adequately care for themselves. The Public Guardian and Trustee’s office, in recognition of the need to protect vulnerable adults, responds to situations involving the abuse, neglect and/or self-neglect of adults. The office aims to strike a balance between protecting the rights of vulnerable adults to live autonomously and make their own choices and the need to protect them from being taken advantage of or from their own inability to properly care for themselves.
The Public Guardian and Trustee has designated agencies to respond to situations of adult abuse, neglect and self-neglect.
On Vancouver Island, the designated agency is the Vancouver Island Health Authority. Calls are handled through the General Inquiries Line 388-CARE (2273) or toll free 1-888-533-2273.
How a designated agency looks into elder abuse
Designated agencies may also:
All calls to a designated agency are confidential. No information will be released that would identify the person making the report. For the designated agency in your area, call the Public Guardian and Trustee’s office located nearest you.