Resource Guide for Family Caregivers
Community support organizations for those in need of assistance

In many communities, there are voluntary organizations that provide information and supportive services for older people and others needing assistance. In the Capital Region, Seniors Serving Seniors is one such organization. Among its activities is the annual publication of the Seniors’ Services Directory, a very useful, free directory of these community resources. To obtain a copy, contact Seniors Serving Seniors or the Family Caregivers’ Network Society. If you live outside the Capital Region in BC, consult your local Yellow Pages under Senior Citizen Services for community organizations serving older people and those in need.

The Seniors’ Services Directory provides an annotated listing of services and resources, organized by the following topic areas:

  • Information and referral services (includes resources/contact information for referrals for health and government services, as well as local non-profit seniors' supports and referral services).
  • Activity centers and fitness (includes seniors’ walking groups, and seniors’ tours and travel)
  • Bathing programs
  • Counselling - Emotional and mental health (includes contact information for organizations focusing on issues of abuse, addictions, bereavement, crisis intervention, mental health services, pastoral counselling, and peer counselling)
  • Financial assistance (includes information and contacts regarding pensions, supplements, benefits and taxes)
  • Health care and preventive services (includes contact information for organizations related to adult day centers, care planning, specialty clinics, community health centers, dental care, foot care, visiting programs)
  • Home help (includes contact information for organizations focusing on home support, delivery services, laundry services)
  • Housing (includes contact information for organizations focusing on housing options, life lease housing for seniors, congregate housing, residential care, subsidized housing for seniors and adults with disabilities, other non-profit housing societies, and tenant/landlord dispute resolution)
  • Legal resources (includes contact information for organizations focusing on consumer protection, legal aid, public trustee and victim services)
  • Meals and nutrition (includes contact information for organizations focusing on grocery delivery; meal programs, dining out; and meal preparation and delivery, dining in)
  • Medical equipment and supplies (includes contact information for organizations focusing on communication aids, vision aids, incontinence supplies, specialized clothing, medical equipment loans, orthotics, prosthetics, and mobility aids rentals and sales)
  • Safety and security (includes contact information for organizations focusing on emergency response in-home systems, and police and fire services)
  • Support groups, associations and societies
  • Transportation (includes contact information for organizations focussing on parking permits, bus information/HandiDART, and volunteer drivers)
  • Veterans’ services

While providing a description of the various resources, the Directory does not make recommendations or endorsements of particular services.  Of the organizations that provide information and referrals, several in the Capital Region have a helpline or hotline. The NEED Crisis and Information Line (250-386-6323) maintains 24-hour-a-day, seven day-a-week telephone support, including crisis intervention and suicide prevention, provided by trained volunteers.

If you are outside of the Capital Region and interested in community organizations that provide information and support, check out your local Yellow Pages under ―Senior Citizens’ Services and Centers‖ or ―Volunteer Services‖ for listings of agencies and organizations serving seniors and people with disabilities.