Resource Guide for Family Caregivers
15: Contact Information
Seniors Serving Seniors Directory

Bozeman Communication Services


Public Guardian and Trustee of BC


Ombudsman’s Office

  • ​​Third Floor, 931 Fort St;, Victoria, BC V8W 9A5  
  • 1-800-567-3247  1-800-667-1303 (TIY)

Vancouver Island Health Authority 

  • General Enquiries - 250-388-2273  1-888-533-2273
  • Patient Care Quality - 1952 Bay Street, Victoria, BC V8R 1J8  
  • 250-370-8323  1-877-977-5797  250-370-8137 (fax)

Family Caregivers’ Network Society

  • ​3318 Oak St Victoria, BC V8X 2S9 
  • 250-384-0408  
  • fcns@telus.net

Seniors Serving Seniors


BC Transit

  • ​250-382-6161

HandiDART

  • ​250-727-7811

Pacific Companion Services

  • ​250-652-0400

Williamson’s First Aid/Patient Transfer Service

  • ​250-360-8440

Geriatric Care Team

  • ​250-370-8354

Elderly Outreach Service

  • ​250-953-3966   250-356-9342 (fax)

How to Care-Home Care


Victoria Innovative Seniors Treatment Approach

  • ​250-953-3966

Shelter Aid for Elderly Renters (SAFER)

  • ​4328 Kingsway, Burnaby, BC V5H 4V8   
  • 1-800-257-7756  604-433-2218

ElderCare Online


Family Caregiver Centre


Community Liaison Nurses:

  • Victoria General Hospital  -  250-727-4284
  • Royal Jubilee Hospital  -  250-370-8558

Old Age Security pension, Guaranteed Income Supplement, Spouse’s/Widowed Spouse’s Allowance, Canada Pension Plan

  • ​1-800-277-9914   1-800-277-9915 (French)

Income tax deductions and credits

  • ​1-800-959-8281
  •  or refer to your income tax guide or contact your local Revenue Canada taxation office

Veteran’s Affairs

  • ​1-866-522-2122   1-800-522-2022 (French)

Seniors Supplement

  • ​1-877-815-2363

BC Sales Tax Credit

  • ​Ministry of Finance and Corporate Relations
  • Income Taxation Branch
  • PO Box 9434, Stn Prov. Govt, Victoria, BC V8W 9V3   
  • 250-387-3332

Pharmacare

  • ​Ministry of Health, PO Box 9655 Stn Prov Govt, Victoria, BC V8W 3P   
  • 1-800-554-0250

Public Guardian and Trustee of BC

  • ​1019 Wharf Street, Victoria, BC  V8W 2Y9   
  • 250-256-8160

People’s Law School

  • ​150-900 Howe St., Vancouver, BC V6Z 2M4   
  • 604-331-5400   604-331-5401 (fax)

Lawyer Referral Service

  • ​604-687-3221   1-800-663-1915

Representation Agreement Center

  • ​411 Dunsmuir St., Vancouver, BC V6B 1X4   
  • 604-408-7414   604-801-5506 (fax)   
  • info@rarcbc.com

Dial-A-Law

  • ​604-687-4680   1-800-565-5297